Last Updated: July 14, 2025
These Terms & Conditions (“T&C”) outline the fundamental rules and guidelines governing your interaction with DP Industries, an online platform dedicated to providing premium wholesale products. By accessing, Browse, or making a bulk purchase from our website, you signify your explicit agreement to comply with these T&C, our Privacy Policy, and our Shipping Policy. This document serves as a comprehensive legal agreement designed to ensure a fair and secure e-commerce wholesale environment for all our partners.
1. Scope of Agreement: These T&C apply to all users, visitors, and customers of DP Industries and govern all aspects of your engagement, from Browse our product catalog to placing and receiving wholesale orders. They reflect our commitment to transparency and ethical business conduct in the Indian market.
2. User Responsibilities: As a user of DP Industries, you agree to:
- Provide accurate, current, and complete information during registration and for all wholesale transactions.
- Maintain the security of your account credentials and immediately report any unauthorized use.
- Use our platform only for lawful purposes, adhering to all applicable Indian laws and regulations related to commercial trade and e-commerce.
- Refrain from any activity that could disrupt the functionality of our website or compromise the security of our platform or other users’ data. This includes cybersecurity best practices and avoiding spamming.
3. Order Cancellation and Returns:
- Order Cancellation: Requests for wholesale order cancellation must be made within [24 hours] of placing the order. Cancellations are subject to approval and may incur a processing fee if the order has already entered the fulfillment stage.
- Returns & Refunds: Our return policy for bulk goods addresses issues such as damaged products, incorrect shipments, or quality discrepancies. Claims must be reported within [3-5 business days] of delivery, accompanied by necessary documentation (e.g., photos). Refunds or replacements will be processed upon verification of the claim. Specific terms may apply to certain product categories.
By continuing to use DP Industries, you confirm your acceptance of these Terms & Conditions. We are dedicated to fostering strong, reliable B2B relationships and serving as your preferred wholesale partner for essential Indian provisions.
For any clarification, please reach out to our dedicated support team.